Our reliability in passengers and cargo handling is granted by operating in compliance with ICAO, IATA, JAR OPS regulations and with current Italian laws.

Training and constant refresher courses of our staff is one of our main concern..

List of courses attended:

• D.LGS. 81 per lavoratori, preposti, RLS, ASPP, dirigenti
• Formazione per formatori
• Primo soccorso (triennale)
• Antincendio (quinquennale)
• Manuale di aerodromo
• Airside safety (triennale)
• BCU (annuale)
• PRM (biennale)
• Coordinamento dell’emergenza
• D.LGS.196/03
• D.LGS.231
• De anti icing (annuale)
• DGR
• LVP
• Safety Management System
• Utilizzo mezzi di rampa

EMERGENCY AND EVACUATION PLAN THIS SECTION CONTAINS THE DOCUMENTS RELATING TO FIRE SAFETY We remind you that any Employer, has the obligation, referring to Legislative Decree 81/08, to carry out the fire risk assessment of the workplaces presents in the spaces assigned and to adopt the necessary organizational and management measures to be implemented in the event of a fire, reporting them in an emergency plan set in accordance with the Ministerial Decree 02/09/2021.

EMERGENCY AND EVACUATION PLAN

Our efforts work towards total punctuality.

Our organization guarantees fast and efficient turnarounds in compliance with safety procedures.

Certifcations

Prestatore di servizi aeroportuali di assistenza a terra CERTIFICATO DI IDONEITA’ (26/03/2025) ALLEGATO: SPECIFICA

CERTIFICATO UNI CEI EN ISO/IEC 27001:2017 CERTIFICATO UNI ISO 45001:2018 CERTIFICATO UNI EN ISO 9001:2015 CERTIFICATO UNI EN ISO 14001:2015 Politica di BGY INTERNATIONAL SERVICES

Aircraft Ground Handling

• Marshalling
• GSE positioning (GPU, ACU, ASU connection)
• Ramp to flight deck headset communication
• Aircraft Loading/Unloading
• Baggage Sorting and Transportation
• Cargo and Mail transportation
• ULD Control
• Toilet and Water services
• De-icing/Anti-icing
• Pushback
• Crew transportation
• Aircraft Cabin Cleaning/Appearance

Flight Operations Assistance

• Load Control
• Station Control
• Flight Operations Assistance
• Weather Briefing
• Operational Flight Plan
• Irregularity Operations Support
• Liaisons with Fuel and Catering Suppliers

DCS and Network in use

• Local DCS (Damarel)
• Altéa
• Navitaire
• Arinc

Ground service equipments:

• 5 CARGO LOADER 15 T
• 4 CARGO LOADER 7 T
• 2 CLT TRANSPORTER 3,6 T
• 2 ELEVATORI - DIESEL
• 3 ELEVATORI - ELETTRICI
• 30 NASTRI TRASPORTATORI BAGAGLI SEMOVENTI
• 23 SCALE PASSEGGERI SEMOVENTI
• 5 SCALE PASSEGGERI TRAINATE
• 20 TRATTORI - DIESEL
• 18 TRATTORI - ELETTRICI
• 3 MEZZI AIR STARTER
• 3 MEZZI ARIA CONDIZIONATA
• 13 PUSHBACK SENZA BARRA DI TRAINO
• 3 PUSHBACK CON BARRA DI TRAINO
• 4 MEZZI SERVIZIO IGIENICO
• 4 MEZZI RIFORNIMENTO ACQUA POTABILE
• 37 MEZZI GROUND POWER
• 160 CARRELLI TRASPORTO BAGAGLI
• 115 DOLLIES AKH/LD3
• 8 MEZZI DEICER SAFEAERO (SINGOLO OPERATORE)
• 1 SCALA TECNICA

Handled aircrafts:

• DORNIER
• SAAB 2000
• ATR
• CRJ
• EMBRAER
• F100
• BOEING B737/B738
• MD-80
• AIRBUS A319/A320/A321
• BOEING B757
• AIRBUS A310
• BOEING B767
• BOEING B777
• AIRBUS A300
• AIRBUS A300-600
• AIRBUS A330
• AIRBUS A340

We are trained and qualified in managing the operations of all types of passenger and cargo aircraft.

Departure:

• Ticketing
• Check-in
• Boarding
• Gate Check-in and Waiting List
• Passengers assistance in case of delayed, cancelled or diverted flights
• Minors assistance
• Special assistance

Arrivals:

• Passengers assistance, included diverted flights
• Lost & Found
• Minors assistance

DCS in use:

• Local DCS (Damarel)
• Altéa
• Navitaire

BGY INTERNATIONAL SERVICES is a IATA – BSP member since 1990.

Staff trained to use airline’s own reservation system.

SERVICES:

• Ticket reservation and sale, reservation changes, upgrading
• Assistance to denied boarding passengers (DBC)
• Cancelled/Delayed flights: involuntary rerouting, passengers assistance and welfare arrangements, passengers transfer to/from other airports
• Excess baggage and ancillary payments collection (AIRPORT BOARDING PASS, UMNR, PETC/AVIH, SPORT EQUIPMENT, etc), including collections at gate
• TRAIN ticketing (Trenitalia, Italo)
• FLIXBUS ticketing
• ITABUS ticketing
• Vendita servizi Fast-track e Sale Vip

CRS USED:

• GALILEO (GDS – Global Distribution System gruppo Travelport)
• AMADEUS ALTEA
• NEWSKIES
• SITA Reservation Desktop
• eRes
• AccelAero
• PICO
• Troya - QuickRes
• iFlyRes

• Left behind, misrouted and damaged baggage handling
• World Tracer and ALFA System
• Baggage Home delivery

We provide a complete range of services to our business aviation clients 24/7.

We offer dedicated staff that coordinates and organizes supervision and ground handling for private flights.

We plan ongoing investments in new equipments and training.

• Ground handling services for Executive and Business Aviation
• Dedicated services for passengers
• Easy access to the aircraft through dedicated path
• VIP Services
• Small goods delivery (newspapers, flowers, etc.)

Our staff has a great experience in cargo service and document handling

It is awarded with IATA certification and ready to meet any Airline request.
We are Enac Regulated Agent (code IT/RA/00221-01).

SERVICES:

• Export acceptance and handling
• Security checks
• Customs warehousing
• Import handling
• Customs clearance
• Direct billing
• ULD build-up
• Veterinary Service/Phitosanitary Service

HANDLED GOODS:

• Shipments by cargo flights
• Shipment by passenger flights
• Airmail
• Special cargo (DGR,HUM,VAL,VUN,AVI,PER)
• Import shimpents
• Transit freight handling
• Road transport

• VIP assistance
• Porterage service
• Home delivery of items left on board or at the terminal (service on charge by agreed courier)

With a strong experience in high performance services for passenger and ramp handling, BGY International Services makes the difference boosting a young, dynamic and proactive approach and ensuring a safe environment to our customers and employees.

We guarantee 24 hours support with a consistent and competitive service delivery in accordance with operational customer instructions and agreed Service Level Agreements.

Our trained and qualified staff stands ready to meet and exceed carriers and passengers needs and expectations.

OUR RESOURCES:

395 employees

496 Ground Service Equipments